TECHNAX reached a customer satisfaction NPS of 96/100 in 2023 !
What is an NPS ?
The full meaning of NPS is called “Net Promoter Score”. This is an indicator used in customer marketing to identify and analyze customer satisfaction.
How is NPS calculated ?
At TECHNAX, we take into account various essential criteria in the customer journey, such as :
- Quality of commercial offer
- Technical solutions
- The project follow-up
- Équipment quality
- Meeting deadlines
