TECHNAX reached a customer satisfaction NPS of 92/100 in 2024 !
TECHNAX puts the customer first
Because customer satisfaction is essential to TECHNAX, we strive to offer the best solution and personalized support for every project. TECHNAX drives this focus on customer satisfaction by communicating its work philosophy and paying close attention to the customer and his needs.
How is NPS calculated ?
At TECHNAX, we take into account various essential criteria in the customer journey, such as :
- Quality of commercial offer
- Technical solutions
- The project follow-up
- Équipment quality
- Meeting deadlines
